My 2021 GMC Sierra 1500 Needed a New Transmission, But the Way My Dealer Handled It Proved Why I’ll Be Buying My Third Truck From Them

Exceptional Dealer Service for a 2021 GMC Sierra 1500 Owner

A 2021 GMC Sierra 1500 owner experienced transmission failure, leading to a remarkable display of dealership loyalty in Michigan.

The owner, Thomas Warren, shared his story in the "GMC Sierra Nation" Facebook group, expressing how much he misses his vehicle while it awaits a new transmission.

He admits the 2022 Ram Big Horn loaner provided by Baker Chrysler Dodge Jeep Ram of Cadillac, Michigan, is a nice truck, but nothing compares to his Sierra.

This experience showcases that great service still exists and loyalty goes both ways between dealerships and customers.

Author's summary: A GMC Sierra owner receives exceptional service.

more

Torque News Torque News — 2025-10-17

More News