Agentic AI and GenAI are driving changes in day-to-day IT workflows and operating models, leading to more efficient, responsive, and innovative IT.
According to PwC's AI Agent Survey,
75% of respondents believe AI agents will reshape the workplace even more than the Internet did in the past.
IT organizations are at the forefront of AI agent adoption, with 53% of respondents using the technology in their IT and cybersecurity functions to cut software development cycle times and reduce production errors.
Author's summary: AI agents revolutionize IT workflows.