Launching a drive-thru coffee concept requires mastering speed, consistency, and connection in a rapidly growing segment of quick service.
According to the National Coffee Association, a record 59 percent of American consumers who purchased a cup of coffee picked it up at a drive-thru, compared to 55 percent in 2024.
For operators looking to coffee as a growth opportunity, the following lessons offer a roadmap for building efficient stores.
Launching a drive-thru coffee concept is about mastering speed, consistency, and connection in one of the fastest-growing segments of quick service.
The author summarizes: Efficient drive-thru coffee concepts require careful planning.