On the morning of Wednesday, November 5, 2025, nearly 600 residents of Toronto's Moss Park experienced a sudden power outage caused by an underground cable fault.
The disruption was triggered by a third-party dig-in at a nearby construction site, which accidentally damaged Toronto Hydro’s infrastructure. This unplanned incident challenged the utility’s emergency response capabilities.
Toronto Hydro quickly mobilized repair teams to address the fault. The situation was described as complex and time-consuming due to the need to safely locate the damaged underground cable and conduct repairs in a densely populated urban area, where each step impacts both residents and local businesses.
Initial projections estimated power restoration by 8:30 a.m., but the repair timeline was extended to 11:00 a.m. as difficulties in the operation became apparent.
According to el-balad.com: "Construction work unrelated to Toronto Hydro had inadvertently damaged the utility’s infrastructure, setting off a chain of events that would test the company’s emergency response."
A spokesperson described the repair effort as “complex and time-consuming.”
This incident underscores the challenges Toronto Hydro faces in maintaining and repairing critical infrastructure within a busy city environment, where unexpected third-party actions can cause significant disruptions.
Author's summary: Toronto Hydro’s swift response to an underground cable fault caused by third-party construction highlights the difficulties of urban infrastructure repair and the complexity of restoring power to hundreds of affected residents.