Background
The American Express group, headquartered in the United States, is one of the major issuers of payment cards. In a recent enforcement action, CNIL fined the group €1.5 million for violations related to cookies and tracking technologies on its websites.
Key findings
- The CNIL identified improper use of cookies that did not meet legal requirements for consent and user transparency.
- Several cookies were placed or read without obtaining valid user consent or providing clear information about purposes and data sharing.
- The decision highlights the need for explicit, informed consent and easily accessible opt-out options for users.
Sanctions
- The fines totaled €1.5 million, reflecting CNIL’s assessment of the severity and scope of the violations.
- The enforcement aligns with CNIL’s ongoing efforts to ensure cookie transparency and user control across major international sites.
Note: The article discusses regulatory actions by CNIL concerning cookie practices by a major payment card issuer operating in Europe. It emphasizes compliance with consent requirements and user information.
Practical implications
- Businesses relying on cookies and tracking must implement clear consent mechanisms and provide precise purposes for data processing.
- Websites should offer straightforward controls to withdraw consent and manage cookie settings.
- Regular audits of cookie banners and third-party integrations are advisable to avoid similar sanctions.
Author summary
A European regulator fined American Express €1.5 million for cookie consent and transparency violations, underscoring the need for explicit user consent and clear information about cookies and data use.
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CNIL — 2025-12-03