The founder of Wikipedia, Jimmy Wales, notes that the platform's success showcases the positive outcomes of trust between strangers.
"I assumed we were going to have to lock things down or something like that. But actually, we found out trusting people does work… Trusting in human decency and the willingness of people to volunteer to do something that's useful really did pay off,"
Wales shares his insights in an interview with RNZ's Saturday Morning, highlighting the importance of trust in the creation and growth of Wikipedia.
Initially, Wales was nervous about the reliability of user-generated content, but over time, he learned to trust in the decency of people and their willingness to contribute positively.
Author's summary: Wikipedia's founder Jimmy Wales shares his journey towards embracing trust.