Embracing Trust: The Wikipedia Story
Wikipedia's founder, Jimmy Wales, notes that the platform's success showcases the positive outcomes of trust between strangers.
I assumed we were going to have to lock things down or something like that. But actually, we found out trusting people does work… Trusting in human decency and the willingness of people to volunteer to do something that's useful really did pay off.
Wales discusses his journey towards embracing trust in his new book, The Seven Rules of Trust, highlighting the importance of authenticity, empathy, and logic.
- Authenticity is key to building trust
- Empathy and logic are essential components
- Taking care of others builds resilience
Author's summary: Wikipedia's success demonstrates the power of trust between strangers.
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