A recent roundtable hosted by Insurance Age in partnership with Eaton Gate brought together leading brokers to discuss the impact of digitalisation, e-trading, and MGAs on SME and mid-market trading.
The discussion centered on the tension between e-trading and specialist underwriters, and its implications for brokers' local relationships and the value of personal expertise.
The consensus was that the pandemic marked not a pause but a reset.
Author's summary: Brokers discuss digitalisation's impact on SME trading.